From Blueprint to Grand Opening

Launching a new hotel or restaurant requires seamless technology integration to enhance guest experience, streamline operations, and ensure long-term sustainability. Our proven process takes you from Day 1 of planning to a thriving, technology-driven business.

Phase 1
Phase 2
Phase 3
Phase 4
Phase 5
Phase 1

Pre-Construction Planning

12-18 Months Before Opening
  • Engage IT Provider
    • Partner with an IT provider experienced in hospitality infrastructure.
    • Incorporate IT requirements into architectural plans (e.g., dedicated server rooms, network pathways).
  • Define Technology Needs
    • Identify critical systems requiring network access (POS, PMS, Wi-Fi, security, IoT devices).
    • Develop a structured cabling plan that supports current and future demands.
Phase 2

Infrastructure Installation

6-9 Months Before Opening
  • Run Ethernet & Network Cabling
    • Install structured cabling in guest rooms, front-of-house, back office, and service areas.
    • Label, test, and document all connections to ensure reliability.
  • Set Up Server Room & Network Hardware
    • Deploy routers, switches, and patch panels for seamless connectivity.
    • Verify ISP connections to ensure adequate bandwidth before further installations.
Phase 3

Hardware Installation & Integration

3-6 Months Before Opening
  • Install Guest-Facing Technology
    • Mount Wi-Fi access points and conduct signal testing.
    • Set up in-room entertainment (smart TVs, digital assistants) and keyless entry systems.
  • Coordinate POS & PMS Vendor Installation
    • Ensure network infrastructure is live before vendor installations.
    • Test payment processing, reservation systems, and third-party integrations.
  • Install Security & Surveillance Systems
    • Set up cameras with remote monitoring capabilities.
    • Configure secure storage for video footage.
Phase 4

Testing & Final Adjustments

1-3 Months Before Opening
  • System Testing & Stress Simulation
    • Conduct load tests to simulate peak occupancy and ensure network stability.
    • Validate redundancy and failover systems to prevent downtime.
  • Staff Training & Cybersecurity Awareness
    • Train employees on POS, PMS, and operational technology.
    • Implement cybersecurity best practices to prevent phishing, data breaches, and fraud.
Phase 5

Post-Opening Support

0-6 Months After Opening & Beyond
  • 24/7 Technical Support & Monitoring
    • Proactive monitoring of network performance and security.
    • Rapid response to IT issues with dedicated support.
  • Feedback & Continuous Optimization
    • Gather insights from staff and guests to fine-tune technology operations.
    • Plan for system upgrades, scalability, and emerging tech integrations.